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Local Government and Health Ombudsman

Local Government Ombudsman

http://www.lgo.org.uk/

The Local Government Ombudsman looks at complaints about councils and some other authorities and organisations, including education admissions appeal panels and adult social care providers (such as care homes and home care providers). It is a free service. Our job is to investigate complaints in a fair and independent way - we do not take sides.

If you have a problem with a council service, you should first complain to the council. But if you are still not satisfied, we may be able to help. Click here for more information on how to complain– or call our helpline.

Our helpline:

Call our helpline on 0300 061 0614 if you want help with making a complaint. The helpline is open from 8.30am to 5.00pm, Monday to Friday. You can also make your complaint online. See Contact usfor details

 

Local Health Ombudsman

http://www.ombudsman.org.uk/

Welcome to the Parliamentary and Health Service Ombudsman

Our role is to investigate complaints that individuals have been treated unfairly or have received poor service from government departments and other public organisations and the NHS in England.

We work to put things right where we can and to share lessons learned to improve public services.

We are a free service open to everyone.