If you think you need support longer term to help you live life to the full, a trained member of staff will help you to work out which areas of your life you need support with. The assessment will usually be in your own home and will be done in a way that fully involves you. You will be encouraged to think about what you want to achieve and what support you might need to help you. We call the things you want to achieve 'My Outcomes'. The assessment also includes checking on your eligibilityfor support.
If you have children, or other important people in your life, and it is appropriate, we would like to involve them in the assessment, but it is up to you whether or not that happens. The assessment will take account of your individual needs (for example, ethnic and cultural background), and, if you need us to, we will provide help in your first language.
You will receive a written copy of the assessment. You can tell us if you do not agree with any part of your assessment for longer term support and we will look at this with you.
If you are still not happy, we also have a Compliments, Comments and Complaints service that you can contact.
After the assessment, the member of staff helping you will be able to tell you whether you are eligible for support from the Council.
If you are not eligible there may be other ways we can help and these will be discussed with you. More information about eligibility.
Funding your Support
If you are eligible we will tell you approximately how much money it might be appropriate to spend on your support so that you can think about what services you want to buy. We call this your indicative Personal Budgetand it is based on the information in your assessment.
We will also need to work out whether you will have to pay towards the cost of your support and we will contact you to carry out a financial assessment.
· In the future we are planning to make it possible for people to carry out a self assessment.
· Contact us to ask for an assessment for longer term support.