Skip to content

Telephone Support

Telephone Support

We operate an Alcohol Advice Helpline.

You can call the Alcohol Advice Helpline during the opening times shown opposite on: 
0116 222 9545

Alcohol Advice Centre

The Alcohol Advice Centre exists to provide confidential information, advice and support to anyone concerned about their own or someone else’s drinking.

We are happy to help in a range of ways: for some, information about the effects of alcohol or our services is enough, while for those who need it, more intensive support to achieve important change is offered.

Drop-in Service

We offer a drop-in service for drinkers, their families and friends. For many people this is just a chance to get some information and advice from an alcohol worker; however, this can then lead on to a full alcohol assessment.

An alcohol assessement can lead to a referral to one to one case work for on-going support with the Alcohol Advice Centre, or a referal to the Alcohol Day Care programme.

In some cases a referral to the Community Care Team to apply for residential rehabilitation may be appropriate.

We also refer on to other agencies such as Housing Support or other voluntary organisation where appropriate.

We also refer to the NHS Community Alcohol Team for a further assessment to assess the need for a detox or one to one case work.

Telephone Support - 0116 2229545

We also operate an Alcohol Advice Helpline on 0116 2229545.

Drop-in and telephone support opening times:-

96 New Walk:

Age Concern Building, Clarence House, 36 Humberstone Gate, Leicester LE1 3PJ

Acupuncture Clinic

The Acupuncture Clinic is available for anyone affected by their own, or someone else's alcohol use and can be very useful. Click on the above link for the current clinic times and more information.